Olarm Command Centre | Device Management

Device Management
Understanding Device Table Columns
Understanding device table columns Quick guide to what each column means in the devices table within the Olarm Command Centre. Column Description Serial Unique device ID and Olarm model type (PRO, MAX, etc.) Account Billing/account code for tracking ...
How to update device location on the map
How to update device location on the map Adding the devices installation location is not pertinent to setup, but is a feature that is helpful in ensuring each communicator is correctly plotted for for asset management, monitoring and admin purposes. ...
How to Set Account Codes and References
How to Set Account Codes and References Add internal account codes and names for tracking and monitoring purposes of devices. An account code needs to be assigned in order to enable signals from the Olarm device. Steps to setting an account code and ...
How to Assign or Edit Device Roles
How to Assign or Edit Device Roles Assign monitoring, installation, or billing (subscription) roles to yourself or an affiliated partner after a device has been claimed. Go to the claimed device’s detail page. Scroll to the “Device Roles” section. ...
How to claim a new Olarm device in Command Centre
When to claim a new Olarm device You should only claim a device if it is in your possession. Claiming a device does not immediately trigger billing—you are only charged once the device comes online. You can safely keep devices in your Command Centre ...

Popular Articles
Olarm MAX Contact ID List
The Olarm MAX comes with some additional Contact ID's and description In addition to giving a better insight into your clients system statuses, the Olarm has been designed to pro-actively alert you of any problems on site, Make sure to contact your ...
How to add secondary users to an Olarm device
Adding a Secondary User The Olarm APP supports 1 Primary user and 47 Secondary users on all Olarm communicators. In order to add secondary users to your Olarm device, they will require an Olarm User Account. Tap the menu icon (≡) in the top-right ...
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. How do I buy an Subscription:. Purchasing an Olarm subscription via the ...
I'm not getting notifications
Some phone manufacturers try to optimize battery usage by restricting the permissions of installed Apps. Below are some common issues picked up, The app will not receive Olarm app notifications if the app is open In the Olarm app, make sure that the ...
How do I change the amount of Zones and Areas showing in the Olarm App?
Pease not that only the Primary user of the Olarm is able to make changes to the Olarm. To changes to amount of zones displaying in the Olarm App, follow the steps below: Go to Settings by taping on the 3 lines on the top right corner of the Olarm ...

Olarm Command Centre | Device Management | Knowledge Base