How to claim a new Olarm device in Command Centre

How to claim a new Olarm device in Command Centre

You can safely keep devices in your Olarm COMMAND CENTRE in an uninstalled state. This is useful if you want to:

  • Pre-configure them before deployment

  • Assign roles at a later stage

  • Organise devices ahead of installation or monitoring activation

​Steps to claim a device/s:

  • Go to the Devices Page in Olarm COMMAND CENTRE.

  • Click “Claim Device” (big white button).

  • Enter the device’s serial number (found on the box or device).

    • For multiple devices, separate serials with a space or comma.

  • Ensure your assigned roles are checked 

    • Installer

    • Monitor

    • Billing

  • Click “Claim”.

    • Refresh the page and the device will appear in your list.

Info
  • You will only be charged once the device comes online.

  • Check all the role boxes should you be an Armed Response Company.

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