How to claim a new Olarm device in Command Centre
When to claim a new Olarm device
You should only claim a device if it is in your possession. Claiming a device does not immediately trigger billing—you are only charged once the device comes online.
You can safely keep devices in your Command Centre in an uninstalled state. This is useful if you want to:
- Pre-configure them before deployment
- Assign roles at a later stage
- Organise devices ahead of installation or monitoring activation
How to claim a new Olarm device
Steps to claim a device/s:
Go to the Devices Page in Command Centre.
Click “Claim Device” (big white button).
Enter the device’s serial number (found on the box or device).
For multiple devices, separate serials with a space or comma.
Ensure your assigned roles are checked
Installer
Monitor
Billing
Click “Claim”.
Refresh the page and the device will appear in your list.
Important: You will only be charged once the device comes online.Related Articles
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