How to lock/unlock Olarm APP access in Command Centre

You can control whether a users have app access to a specific Olarm device. Locking out users prevents them from viewing or controlling the device in the Olarm APP - but it does not stop the device from sending signals to the monitoring platform.

Go to the Devices page in Command Centre
Enter the device’s serial number in the search bar
Click View on the right side
Scroll down to the Access section
Click the Lock or Unlock button

All user’s associated with the device will not have app access, which will update instantly, while signal transmission from the device continues as normal.