Account & User Management
How to switch an Olarm device to a different Monitoring Company
If you’d like to change the Armed Response company monitoring your Olarm device, here’s what you need to know: Step 1: Contact your current Monitoring Company Ask them to release your Olarm device from their system. Only they can do this — Olarm ...
How to reset an Olarm device in the Olarm APP
This will remove your access and reset the device to factory settings. Tap the menu icon (≡) in the top-right corner Select Device Setup Tap on Remove/Reset Olarm Confirm by tapping Agree Alternatively, you can reset the device using the Web Portal ...
How to remove secondary users from your Olarm device
Removing a Secondary User The Olarm APP supports 1 Primary user and an unlimited amount of Secondary users on all Olarm communicators. In order to remove secondary users from your Olarm device, follow the steps below: Tap the menu icon (≡) in the ...
How do I delete my Olarm Account?
In order to delete your Olarm Account simply follow the steps below. Open the Olarm app. Tap the Menu Icon, then tap Your Name . Tap Profile. Tap Delete account. Enter your email and tap Delete Account. If you have any problems, please feel free to ...
How do I change the Primary user on the Olarm
Changing the Primary User If you need to transfer the Primary User role to someone else on your Olarm Device, you can do so directly from the Olarm APP. Follow the steps below to complete the change: Tap the menu icon (≡) in the top-right corner ...
How to add secondary users to an Olarm device
Adding a Secondary User The Olarm APP supports 1 Primary user and 47 Secondary users on all Olarm communicators. In order to add secondary users to your Olarm device, they will require an Olarm User Account. Tap the menu icon (≡) in the top-right ...
How to remove an Olarm device from your profile?
Removing a device as a Primary User: This will remove your access and reset the device to factory settings. Tap the menu icon (≡) in the top-right corner Select “Device Setup” Tap on “Remove/Reset Olarm” Confirm by tapping “Agree” Removing a device ...
How do I change my Olarm email address?
To change your Olarm email address, simply follow the steps below in the Olarm App: Tap on the menu button on the top right hand corner. Then tap on your display name to open your Account page. Tap on Profile. Under User details enter your new email. ...
How do I reset my Olarm account password?
Using the Olarm App, you simply open the App and following the steps, you can reset your Olarm account password. Open the app and tap on Sign in, this will take you to the sign in page. Tap on Forgot your password? Verify your account by entering the ...
How do I change my Olarm account username?
Open your Olarm App, then follow the steps below to change your Olarm account username. From the home screen, tap on the menu at the top right corner. Tap on your username, this will take you to the Account page. Tap on Profile. Under User details, ...