Payments & Subscription
How to renew your active Olarm device subscription?
This article explains how to renew your Olarm device subscription using the renewal email or directly through the Olarm APP. You can renew your subscription using: Card payment EFT or bank transfer Renew Your Subscription Open the subscription ...
Can you EFT Olarm to pay for a device subscription
Olarm users can activate their Olarm device subscriptions using EFT (Electronic Funds Transfer) by coordinating with the Olarm Support Team. This process allows manual activation outside the Olarm APP. Step 1: Contact the Olarm Support Team with: ...
Prices of the Olarm device subscriptions
We have a few device subscription options to meet your needs. Each package can have unlimited users and includes more than just SIM data. It covers the entire infrastructure behind your device: server communications, remote management, and continuous ...
Do you need a subscription for an Olarm device
Every Olarm device requires an active subscription to function. This isn’t just about the SIM cards, it’s about keeping your device connected, secure, and fully supported. What Does the Subscription Include? Dual SIM connectivity (multi-network for ...
How to pay for a new or expired Olarm device subscription
This article explains how to pay for a new or expired subscription for your Olarm device using the Olarm APP. You can complete payment using either: Card payment EFT or bank transfer Follow the steps below: Purchase or Renew a Subscription Open the ...
Access locked to your Olarm device
There are a few reasons why your device might be locked: Subscription has expired If your device shows a ‘locked’ label, it could be because your subscription has expired. To unlock it, tap on the locked device in your Device List. You’ll be taken to ...
What is included in the device subscription
The Olarm device subscription ensures your device stays connected and operational by covering the following: SIM Connectivity Maintains connection through the built-in SIM cards in the Olarm devices. Data Services Enables secure communication between ...
How can I view my invoices from Olarm?
Only the Primary User can view invoices for device subscriptions and services directly within the Olarm APP. Tap on Menu icon. Select View Profile. Tap Invoices. Your invoices will be listed and available for viewing. For users who have signed up for ...
Where can I change my company info & VAT number
Where can I change my company info & VAT number To update your company information or VAT number: Send an email to sales@olarm.com. Include your updated company details and VAT number in the message. A representative from the Olarm team will process ...