Payments & Subscription
Can you EFT Olarm to pay for a device subscription
Olarm users can activate their Olarm device subscriptions using EFT (Electronic Funds Transfer) by coordinating with the Olarm Support Team. This process allows manual activation outside the Olarm APP. Step 1: Contact the Olarm Support Team with: ...
Prices of the Olarm device subscriptions
We have a few device subscription options to meet your needs. Each package can have unlimited users and includes more than just SIM data. It covers the entire infrastructure behind your device: server communications, remote management, and continuous ...
Do you need a subscription for an Olarm device
Every Olarm device requires an active subscription to function. This isn’t just about the SIM cards, it’s about keeping your device connected, secure, and fully supported. What Does the Subscription Include? Dual SIM connectivity (multi-network for ...
How to pay for an Olarm device subscription
Follow the steps below to make a payment for a device subscription: Tap the menu icon (≡) in the top-right corner Select View Profile Tap on Subscription Add the relevant device/s to cart Tap Go to cart Select your subscription model Tap Pay now ...
Access locked to your Olarm device
There are a few reasons why your device might be locked: Subscription has expired If your device shows a ‘locked’ label, it could be because your subscription has expired. To unlock it, tap on the locked device in your Device List. You’ll be taken to ...
What is included in the device subscription
The Olarm device subscription ensures your device stays connected and operational by covering the following: SIM Connectivity Maintains connection through the built-in SIM cards in the Olarm devices. Data Services Enables secure communication between ...
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. How do I buy an Subscription:. Purchasing an Olarm subscription via the ...
How can I update my billing details?
Following the steps below, you will be able to update your billing information via the Olarm App. Go to Settings. Tap on your display name to go to Account. Tap on Billing details. Tap on Update. If you have any problems, please feel free to contact ...
How can I view my invoices from Olarm?
Only the Primary User can view invoices for device subscriptions and services directly within the Olarm APP. Select View Profile. Tap Invoices. Your invoices will be listed and available for viewing. For users who have signed up for Armed Response, ...
Where can I change my company info & VAT number
Where can I change my company info & VAT number To update your company information or VAT number: Send an email to sales@olarm.com. Include your updated company details and VAT number in the message. A representative from the Olarm team will process ...
Popular Articles
Olarm MAX new Contact ID list
The Olarm MAX comes with some additional Contact ID's and description In addition to giving a better insight into your clients system statuses, the Olarm has been designed to pro-actively alert you of any problems on site, Make sure to contact your ...
How to add secondary users to an Olarm device
Adding a Secondary User The Olarm APP supports 1 Primary user and 256 Secondary users on all Olarm communicators. In order to add secondary users to your Olarm device, they will require an Olarm User Account. Tap the menu icon (≡) in the top-right ...
I'm not getting notifications
Some phone manufacturers try to optimize battery usage by restricting the permissions of installed Apps. Below are some common issues picked up, The app will not receive Olarm app notifications if the app is open In the Olarm app, make sure that the ...
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. How do I buy an Subscription:. Purchasing an Olarm subscription via the ...
Don't remember your original Olarm login credentials?
Don’t remember your original login credentials? If you've forgotten the username (phone number or email) you used for your Olarm account, follow these steps: From the login screen, tap on Forgot your password Select your country or region Enter your ...