What is included in the device subscription

What is included in the device subscription

The Olarm device subscription ensures your device stays connected and operational by covering the following:

  • SIM Connectivity

    • Maintains connection through the built-in SIM cards in the Olarm devices.

  • Data Services

    • Enables secure communication between the physical Olarm device and the Olarm Cloud.

  • SIM Card Management

    • Includes administration, monitoring, and ongoing support of the SIM cards used in your device.

    • Related Articles

    • Can you EFT Olarm to pay for a device subscription

      Olarm users can activate their Olarm device subscriptions using EFT (Electronic Funds Transfer) by coordinating with the Olarm Support Team. This process allows manual activation outside the Olarm APP. Step 1: Contact the Olarm Support Team with: ...

    • How to pay for an Olarm device subscription?

      Follow the steps below to make a payment for a device subscription: Tap the menu icon (≡) in the top-right corner Select View Profile Tap on Subscription Add the relevant device/s to cart Tap Go to cart Select your subscription model Tap Pay now ...

    • Do you need a subscription for an Olarm device

      Every Olarm device requires an active subscription to function. This isn’t just about the SIM cards, it’s about keeping your device connected, secure, and fully supported. What Does the Subscription Include? Dual SIM connectivity (multi-network for ...

    • Access locked to your Olarm device

      There are a few reasons why your device might be locked: Subscription has expired If your device shows a ‘locked’ label, it could be because your subscription has expired. To unlock it, tap on the locked device in your Device List. You’ll be taken to ...

    • How to migrate settings from my old Olarm device to a new one?

      Use the Settings Migration feature in the Olarm APP to quickly transfer configuration settings from one Olarm device to another. This is useful when replacing or upgrading an existing device. If you are installing a new Olarm device and want to apply ...