FAQ's
How to Identify if Your Device is 2G
Introduction Some Olarm devices are compatible only with 2G networks. Knowing whether your device is 2G helps check compatibility or troubleshoot connectivity issues. Troubleshooting Steps Check the device generation All Gen 1 Devices are 2G devices. ...
Mobile data in Olarm PRO/PRO 4G devices
When it comes to mobile data for your Olarm device, there’s no need to stress about SIM cards, data bundles, or top-ups. All Olarm devices come with Olarm-Managed SIMs that handle all communication between your security system and the Olarm platform. ...
How to dim the Olarm PRO/PRO 4G LED light
The blue LED light on your Olarm device is designed to indicate status, but it can sometimes be too bright - especially if the device is installed in a visible location. Primary users can adjust the LED brightness in the Olarm APP to make it less ...
Can you put your own SIMs into the Olarm PRO/PRO 4G
Don’t Insert Your Own SIMs The Olarm SIMs are custom-managed. Replacing them with your own SIMs will break functionality and void your warranty. Every Olarm device requires an active subscription to function. This isn’t just about the SIM cards, it’s ...
Where to find your Olarm PRO/PRO 4G's serial number
The Olarm PRO/PRO 4G serial number is important for device registration, support, and linking to monitoring services. You can locate the serial number in several places. In the Olarm APP Open the Olarm APP. Go to Profile. Tap Devices. Select your ...
Can an Armed Response Company monitor my Olarm
If you purchased an Olarm device privately and do not have a monitoring company, contact your local or preferred Armed Response Company to request monitoring for your device. They can assist you if they are a registered Olarm Partner. You can also ...
How to Upgrade a 2G Olarm Device if You Are a Registered Armed Response Company
How to Upgrade a 2G Olarm Device for Armed Response Companies If you are a registered Armed Response partner with Olarm and need to upgrade a customer’s 2G Olarm device to a 4G model, follow the steps below: Contact Your Olarm Partner Manager Your ...
How to Upgrade a 2G Olarm Device
How to Upgrade a 2G Olarm Device To upgrade your 2G Olarm device to a 4G-compatible model, follow one of the options below: Reach out to your Armed Response Company. Many security providers offer upgrade services and will support 4G Olarm devices. ...
How to connect my Olarm PRO/PRO 4G to Wi-Fi using WPS Mode?
Connecting your Olarm to Wi-Fi using WPS Mode You can now connect your Olarm PRO/PRO 4G to your Wi-Fi network using the WPS Mode Only 2.4Ghz Wi-Fi Networks are supported On your Olarm PRO Once the Olarm PRO has been powered on Wait for it to start ...