If you are a registered Armed Response partner with Olarm and need to upgrade a customer’s 2G Olarm device to a 4G model, follow the steps below:
Contact Your Olarm Partner Manager
Your assigned Partner Manager will assist with the upgrade process and guide device upgrades and swaps.
Contact Olarm Sales Department
If you are unsure who your Partner Manager is, contact Olarm Sales for help coordinating the upgrade and accessing replacement stock.
A 4G device upgrade is essential for maintaining reliable mobile connectivity as 2G networks are phased out.
Ensure the original 2G device is returned or deactivated after the upgrade.