How to set up a Partner Affiliation

How to set up a Partner Affiliation

How to set up a Partner Affiliation

Important:
  • A partner must be registered with Olarm and hold a valid Monitoring or Installer role to be affiliated

  • Only affiliated partners can be assigned roles on a claimed device

  • You can remove an affiliation at any time if the business relationship ends

  • Each partner is assigned a unique Partner Code found in Settings>Overview tab

Steps to setting up a Partner Affiliation:

  1. Go to the Settings tab in the Command Centre.

  2. Navigate to the Partner Affiliations section.

  3. Choose one of the following options:

    • Share your Partner Code with the company you want to affiliate with

    • Or Request their Partner Code and enter it in the field provided

  4. Send the affiliation request. The partner will receive an email and a notification inside their Olarm Command Centre.

The affiliation becomes active when the request has been accepted. Then assign each other device roles based on respective responsibilities.

Common Use Case Example:

You’re an installer based in the UK and have a monitoring partner who handles all alarms signals from your customers. You affiliate with them using their Partner Code. Once affiliated, you can claim the device, assign them the “Monitor” role, and let them receive signals while you manage the hardware.

    • Related Articles

    • When do I need to use Partner Affiliations

      When do I need to use Partner Affiliations Partner Affiliations allow Olarm Partners (e.g. installers and monitoring companies) to collaborate by sharing roles for a device through their Olarm Command Centre accounts. This lets each business manage ...
    • Assigning device roles to a partner

      Once you’ve claimed a device and are affiliated with another Olarm Partner, you can assign that partner to specific roles on the device — such as monitoring, installation, or billing (device subscription). This allows you to collaborate seamlessly ...
    • How to Set Account Codes and References

      How to Set Account Codes and References Add internal account codes and names for tracking and monitoring purposes of devices. An account code needs to be assigned in order to enable signals from the Olarm device. Steps to setting an account code and ...
    • How to Get Access to Olarm Command Centre

      How to Get Access to Olarm Command Centre To gain access to the Olarm Command Centre, your company must be registered as an official Olarm Partner. Access is granted based on the services your business offers (Armed Response, Installation, ...
    • What is the Olarm Command Centre?

      What is the Olarm Command Centre? The Olarm Command Centre (CC) is a secure, cloud-based platform used by Olarm Partners to manage, configure, and monitor Olarm communicators. It gives ARCs, installers, and enterprise users complete visibility and ...