If your Olarm APP siren isn’t sounding or you’re not receiving push notifications, follow these steps to resolve the issue.

• Check sound settings on your phone

  • Make sure your phone's volume is turned up

  • Ensure Silent Mode and Do Not Disturb are turned off

  • Go to your phone’s Sound & Vibration settings and confirm that notifications and app sounds are enabled
    

• Check Push Notifications in the Olarm APP

  • Tap the menu icon (≡) in the top-right corner

  • Select App Permissions

  • Confirm that Push Notifications are enabled

For Android, follow the steps in this article: https://help.olarm.com/portal/en/kb/articles/not-recieving-notifications-on-a-samsung

For iOS:, follow the steps in this article: https://help.olarm.com/portal/en/kb/articles/not-receiving-alarm-notifications-on-an-iphone

Extra Tips

• If the issue persists, try deleting and reinstalling the Olarm App as a last resort.

• After any changes, test by arming or disarming your system to confirm notifications are working.

• Restart your phone if notifications still don’t come through.