Not receiving alarm notifications on a Samsung

Not receiving alarm notifications on a Samsung

To ensure you receive alerts from the Olarm APP on your Samsung device, verify that Push Notifications are correctly set up both within the app and your phone’s system settings.

Step 1: Check in the Olarm APP 

  • Tap the menu icon (≡) in the top-right corner

  • Select App Permissions

  • Confirm that Push Notifications are enabled

Step 2: Check in Samsung phone settings

  • Open Settings on your Samsung device

  • Tap Apps

  • Find and select Olarm from the app list

  • Tap Notifications

  • Ensure notifications are enabled

Step 3: Clear Cache and Data (if notifications still fail)

  • Open Settings on your Samsung device

  • Tap Apps

  • Tap Storage

  • Tap Clear Cache

  • Tap Clear Data

  • Return to Notifications and confirm they are still enabled

  • Open the Olarm APP and sign back in to your account

Extra Tips

  • Make sure Do Not Disturb mode is turned off

  • Confirm that Olarm is not restricted under Battery Optimisation settings

  • Test notifications after each step by triggering a system event (e.g., arming/disarming)

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