These events have to do with the connection between the Olarm MAX and the Olarm App / CC client.
These error codes are prefixed with P.
Step 1: Please Check the Olarm MAX's signal quality TAB in your app.
Step 2: Please check encoding profile is H264/H264 B in the VMS settings.
Step 3: Check recommended camera setup:
Lower bitrate
Increase I Frame Interval or I Framerate
Lower framerate
Decrease resolution
Ensure
Are you using the Mainstream or Substream?
Step: 4: Turn off audio, this may be adding to the increased size of packets.
These events relates to the connection between the Olarm MAX and the camera server / camera / NVR.
Error codes will be prefixed with R.
Please run the test connection in the camera setup menu.
Check username and password.
Check for correct URL.
Check if IP for camera is correct
Check camera and Olarm MAX are on same network.
Check VMS settings including the IP Address in app setup.
Check that the cameras are assigned to the same IP and subnet range.
Check MAX connectivity:
Is Olarm MAX connected to WiFi?
Wi-Fi connection signal quality in MAX app status.
Restart live view stream.
If the issue persists, please contact our support team
Step 1: Check MAX LED status
Step 2: Restart your WiFi router.
If the issue persists, please contact our support team
Restart live view stream.
If the issue persists, please contact our support team
If the issue persists, please contact our support team
Step 1: Please Check the Olarm MAX's signal quality TAB in your app.
Step 2: Please check encoding profile is H264/H264 B in the VMS settings.
Step 3: Check recommended camera setup:
Lower bitrate
Increase I Frame Interval or I Framerate
Lower framerate
Decrease resolution
Ensure
Are you using the Mainstream or Substream?
Step: 4: Turn off audio, this may be adding to the increased size of packets.
Restart live view stream.
If the issue persists, please contact our support team
Restart live view stream.
If the issue persists, please contact our support team
Check recommended camera setup:
Are you using the Mainstream or Substream?
Have you setup your Substream?
Have you entered a valid channel In your app setup?
Check the URLs that you have entered in the app setup.
Restart the device
If the issue persists, please contact our support team
Check recommended camera setup:
Are you using the Mainstream or Substream?
Have you setup your Substream?
Have you entered a valid channel In your app setup?
Check the URLs that you have entered in the app setup.
Sometimes things go wrong that are not directly communicated from the Olarm MAX. For these the error message will have a C
prefix
Restart the device
If the issue persists, please contact our support team
Restart live view stream.
If the issue persists, please contact our support team
Restart live view stream.