Device Management
Update your Olarm communicator firmware
Update the firmware of your Olarm communicator through the Olarm APP. From Device setup, tap Firmware update. Tap Update firmware. Important Your Olarm communicator will need to be disarmed in order to commence firmware update. Updating the firmware ...
Setting the Master/Keypad Code
Setting the Master/Keypad Code Open the App Select the Olarm your would like to set the code for Tap on the Settings tab Tap on Device Setup Tap on the Master/Keypad button Type in the code Tap Save Only the Primary user will have the option of ...
Connecting your Olarm to Wi-Fi using WPS Mode
Connecting your Olarm to Wi-Fi using WPS Mode You can now connect your Olarm PRO to your Wi-Fi network using the WPS Mode, please note only 2.4Ghz Wi-Fi Networks are supported On your Router Press the WPS mode button on the Wi-Fi router On your Olarm ...
Olarm PRO 4G
Olarm PRO 4G The Olarm PRO now provides even better connectivity with support for 4G. 4G (also known as LTE) provides substantial performance improvements over previous mobile technologies, and our 4G device is designed to offer connectivity ...
How to remove a device from the device list
There are different methods for removing devices depending on your level of access: Devices where you are the primary user Devices where you are sharing as the secondary user Method 1: Removing device as primary user Go to Settings. Tap on your ...
How do I add a device to my app?
Adding a devices using the device menu dropdown Tap on the device dropdown menu. Tap on "+". Scan the QR Code at the back of the Olarm Or enter the devices serial number and verification code located at the back of the Olarm Name your Olarm Tap on ...
How do I add or change zone and area labels?
As the Primary user go to: [Settings > Olarm Setup > Zones] Tap on the zone you would like to name > Tap [Name] Enter the label and tap [Save] Same process if you would like to change area labels
Can my panel pull zones labels?
Paradox: Only Paradox panels support label fetching if the zone/area labels have been added by the installer to the panel Go to [Setting > Olarm Setup > Fetch Zone Labels] This will take a few minutes. Other panels: IDS, DSC and Texecom the labels ...
I only see 16 zones but I have more
Go to the [Settings] “3 dots” Then go to [Olarm Setup] Tap on [Zones] Set amount of zones Then tap save
My Olarm is arming but is not disarming
Has your master code been entered into the app from [Settings > Olarm Setup > Master / Keypad code]?
I am not able to bypass any zones
On DSC and IDS: Ensure the master code been entered into the app? On All panels Ensure bypass been enabled by the installer for the zones and areas?
How to set up the WiFi connection?
Once the Olarm PRO has been added to the app, you will have a banner at the top for [WiFi Setup] or you can navigate to [Settings ("3 dots”) > WiFi Setup] The Olarm will then scan for available network Select your preferred network Enter the WiFi ...
I'm not getting notifications
The app will not receive Olarm app notifications if the app is open In the Olarm app, make sure that the [Push Notifications] is toggled on under [Settings] Your phone settings must have [Do not disturb] turned off On your phone, enable push ...