Why a zone would not be bypassing in the Olarm APP

Why a zone would not be bypassing in the Olarm APP

If the Olarm APP is not bypassing a zone, it could be caused by either the alarm system settings or a problem with the detector in that zone. Bypassing allows you to exclude a zone from triggering alarms when the system is armed, so if it fails, the cause needs to be identified quickly.

Possible Reasons a Zone Won’t Bypass

  • Faulty zone detector

    • The sensor or detector assigned to the zone may be malfunctioning.

  • Master Code not set in the Olarm APP

    • Some alarm systems require the Master/User/UDL code to be entered in the app for bypassing to work. Check Device Setup in the app.

  • Zone not programmed for bypass

    • The alarm panel programming may not allow bypassing for that zone.

  • Loss of panel control

    • If the Olarm device has lost control of the alarm panel, bypass commands will fail.


Troubleshooting

  • Test panel control

    • Arm the system from the Olarm APP and see if it responds.

    • If arming works, the panel is receiving commands, and the issue may be limited to bypassing.

  • Test bypassing other zones

    • If other zones bypass successfully, the problem is with the single zone in question.

    • If no zones bypass, there is likely a panel programming or connection issue.

  • Check the zone’s detector

    • Make sure it is powered, connected, and functioning correctly.

  • Contact your installer/technician

    • If panel programming prevents bypassing or a sensor fault is found, professional assistance is required.


Extra Tips

  • Always ensure the Master/User/UDL Code is set in the Olarm APP for systems that require it.

  • Detector faults may not always trigger an error message - physical inspection may be necessary.

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