Troubleshooting Olarm PRO or Olarm PRO 4G LED States

Troubleshooting Olarm PRO LED States

Visit the installation guides for more in-depth troubleshooting per system.

Use the LED indicator on your Olarm PRO or Olarm PRO 4G to identify potential issues. Below are common LED states and how to resolve them:

Flashing Green (for more than 3 minutes)
- Check the connection between the Olarm PRO or Olarm PRO 4G and the alarm panel.
- Ensure the installation has the necessary adapter board.
- Double check the wiring and ports you have plugged the connector cable into.
Solid Red
- Verify that the Olarm PRO or Olarm PRO 4G is securely connected to the alarm panel.
- Ensure the installation has the necessary adapter board.
- Double check the wiring and ports you have plugged the connector cable into.
- Ensure you have programmed the system as per the installation guide.
- Enter the Master/UDL code in the Olarm APP to enable communications.
Solid Orange
- Ensure the Olarm PRO or Olarm PRO 4G is installed in an area with strong mobile signal.
- Avoid placing the device inside metal enclosures, which can interfere with signal strength.
No LED (Device LED is off)
- Check the connection between the Olarm PRO or Olarm PRO 4G and the alarm panel.
- Confirm that the alarm panel is receiving power.
Solid Purple (for more than 15 minutes)
- This may indicate a deeper issue. Please contact Olarm Support for assistance.

LED indicators can help quickly diagnose setup and connectivity problems.
Always ensure cables are securely connected, the correct adapter boards are being used and the panel has power before troubleshooting further.