Make sure the UDL code entered in the Olarm APP matches the one set on the panel.
If the Olarm APP is unable to arm or disarm the system:
Remote arm/disarm permissions: Confirm that “Remote Arm” and “Remote Disarm” are enabled for all required areas in the panel programming.
To enable this:
Enter the Engineer’s code (default 1234)
If prompted that a user must grant access, enter a valid user code, then retry
Navigate to Area Programming from the main menu
Select Area Options
Go to Remote Disarm, press the ✕ (cross) button to edit
Enable the relevant partitions (e.g., press 1 for Partition 1, 2 for Partition 2)
Press ✓ (tick) to save
Navigate to Remote Arm, press the ✕ (cross) button to edit
Enable the relevant partitions again as required
Press ✓ (tick) to save
Press the Menu key until prompted to Exit and Logoff, then press ✓ (tick)