Setting the Master/Keypad Code

Setting the Master/Keypad Code

Setting the Master/Keypad Code

  1. Open the App
  2. Select the Olarm your would like to set the code for
  3. Tap on the Settings tab
  4. Tap on Device Setup
  5. Tap on the Master/Keypad button
  6. Type in the code
  7. Tap Save
Only the Primary user will have the option of setting the Master/Keypad code, once set the same code will apply to all users on the Olarm

Please note that 1234 will not be accepted for security purposes 

This code required for:

  1. Paradox MG\SP Plus series panels requires the code to be set in order to sign into the panel. 
  2. DSC and IDS panels requires the code in order to Arm, Bypass and Disarm the alarm system.

Trouble shooting:

If the Olarm flashes Green for a prolonged time and goes Red, ensure the panel type and if you have a Paradox Plus Series, follow the above steps to enter the Master/Keypad Code
If your Olarm has gone solid Blue, but you are not able to Bypass, Arm or Disarm, check your Panel type and follow the steps above to ensure the codes match.

If you have any problems, please feel free to contact Olarm Support
Phone: +27 21 009 0911 
WhatsApp: +27 60 039 0911 
E & OE. Terms & conditions may apply.
    • Related Articles

    • How do I add a device to my app?

      Adding a devices using the device menu dropdown Tap on the device dropdown menu. Tap on "+". Scan the QR Code at the back of the Olarm Or enter the devices serial number and verification code located at the back of the Olarm Name your Olarm Tap on ...
    • How do I change the Primary user on the Olarm

      Only a primary user is able to change a secondary user to the primary user, There needs to be at least 1 secondary user on the Olarm, also there can only be one primary user. On the Primary Users App: Tap on the 3 lines on the top right corner of the ...
    • Olarm Areas and Zones overview

      Areas Olarm allows you to arm and disarm areas, stay and sleep arming is also supported on selected Panels There are five Areas statuses • Disarmed (Green) • Armed (Red) • Stay Armed (Yellow) • Sleep Armed (Blue) Selected Panels only • Countdown ...
    • What is Cancel Responder and how do I set it up?

      What is Cancel Responder? Our Cancel Responder feature allows Olarm App users to cancel any user generated alarms for those unforeseen and accidental circumstances. It further allows them to send a silent help signal, if under any duress and they ...
    • I'm not getting notifications

      Some phone manufacturers try to optimize battery usage by restricting the permissions of installed Apps. Below are some common issues picked up, The app will not receive Olarm app notifications if the app is open In the Olarm app, make sure that the ...