Olarm SIGNALS PROXY Guide (Step by step)

Olarm SIGNALS PROXY Guide (Step by step)


The Olarm SIGNALS PROXY securely forwards alarm signals from the Olarm Cloud to your monitoring software using industry protocols likeSIA DCS and Ademco CID.

It forms the final link in Olarm’s signal delivery chain, ensuring reliable communication between Olarm-connected alarm systems and your ARC.


Step 1: Creating a Connection in Command Centre

To securely link the SIGNALS PROXY to the Olarm Cloud:

  1. Log into Command Centre

  2. In Command Centre, go to Settings > Connections

  3. Click ‘Add Connection’

  4. Enter the following:

    • Connection Name

    • Protocol – SIA DC09 or CID

    • Priority – 1 = highest

    • Connection Key Name

  5. Click ‘Create'

  6. Copy the Connection Key from the connection details page





Step 2: Installing Olarm SIGNALS PROXY

  1. Download and Install

    • Go to Settings > Connections

    • Download and install the Olarm SIGNALS PROXY



  1. Open the Application

    • Launch Olarm SIGNALS PROXY from your desktop or Start menu




Step 3: Add a Signal Path

  1. Click ‘Add Signal Path’

  2. Name the Signal Path
    Use a clear, recognisable name (e.g. Main Office TCP Link)

  3. Select the Connection Type

    • If your monitoring software is a TCP Server, choose TCP Client

    • If your monitoring software is a TCP Client, choose TCP Server

    • If you select TCP Client please provide the Host and Port that the Monitoring Software is listening on.

    • If you select TCP Server please provide the Port that you would like the Proxy to listen on.


Info
The Proxy can use any available port, but ensure that the selected port is not already in use by another service. Using a port that is already occupied may result in connection conflicts.



Step 4: TCP Configuration


If using TCP Client:
  1. The monitoring software must be set up as a TCP Server
  2. You must enter the IP address or domain hostname and port where the monitoring software is listening
  3. The SIGNALS PROXY will initiate the TCP connection
If using TCP Server:
  1. The monitoring software must be configured as a TCP Client
  2. You must choose a local port for the SIGNALS PROXY to listen on
  3. The monitoring software will initiate the TCP connection to the proxy
Info
In both cases, the SIGNALS PROXY will forward signals from the Olarm Cloud to the monitoring software over this TCP link.

Step 5: Finalising the Signal Path

  1. Paste the Connection Key from Command Center

  2. Confirm the connection type, protocol, and port

  3. Save the Signal Path

Once saved, the SIGNALS PROXY will establish a secure WebSocket connection and begin routing signals.





Email Alerts

Olarm sends automatic alert emails to help monitor connection health:

  • Incompatible Connection Type
    Sent daily or every 12 hours if a signal path cannot receive data due to a mismatch

  • Failed to Process Signals
    Sent daily or every 12 hours if a connection is failing due to configuration or network issues

All alert emails include a direct link to Command Centre for resolving issues quickly.

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