Description
| CID (zone) | Account Code | Source
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Cancel Responder | 090 (000) | Various | App | When a user-generated alarm is triggered, the app user has the option to cancel the responder before a response officer is deployed by sending a cancel responder signal |
Standard CID Signals from the Alarm System | Various | Various | AS | These standard contact ID signals are generated by the Alarm Panel and sent via the Communicator |
Communicator Restart | 305 (999) | Various | SPT | These signals are sent when the Olarm Communicator has been restarted due to power cycling or unplugging & plugging back into the alarm panes |
Communicator Tamper * | 316 (999) | Various | SPT | These signals are triggered if any of the Communicator Tampers are triggered by either trying to remove, open or break the Communicator |
Wi-Fi and Cellular Loss & Restoral | 350 (999) | Various | Cloud | The Olarm Cloud will generate these signals if both Wi-Fi and cellular connections are lost or resorted |
Wi-Fi Connection Loss & Restoral | 351 (999) | Various | Cloud | The Olarm Cloud will generate these signals if the Wi-Fi is lost or restored on the Communicator, this could be because of problems with the site's internet connection, resulting in degraded services on the Wi-Fi network |
Cellular Connection Loss & Restoral | 352 (999) | Various | Cloud | The Olarm Cloud will generate these signals if the cellular connection is lost or restored on the Communicator, this could be because of localised problems on the mobile service providers network (MTN & Vodacom) |
Panel to Communicator Connection Loss & Restoral * | 353 (999) | Various | SPT | The Communicator will generate these signals in the event it losses or restores communications with the alarm panel, this could be because of coms wire tampering or panel failure |
Connection to Monitoring Software Loss and Restore | 356 (999) | 9999 | Cloud | The Olarm Cloud will generate these signals in the event where connection has been lost between the Olarm Cloud and the Control Room's Monitoring System, this could be because of power-related issues, internet connection issues in the control room, or tampering with any of the Olarm Gateways at the control room |
External Antenna Disconnected if selected | 357 (999) | Various | SPT | The Communicator will generate this signal in the event it loses cellular connection via the external antenna, the Olarm Communicator will then switches back to the internal antenna, this could be because of tampering with the cable of the external antenna by cutting or breaking it |
Communicator Firmware Update | 359 (999) | Various | SPT | The Communicator will generate this signal as soon as a Firmware update has been initiated by the App user via the Command Centre |
Communicator Main Power Supply Loss & Restoral | 360 (999) | Various | SPT | The Communicator will generate these signals as soon as there is an interruption of the main power supply to the communicator by either cutting off the power supply to the alarm panel or a power outage on site |
Communicator Main Power Supply Low | 361 (998) | Various | SPT | The Communicator will generate these signals as soon as there is an interruption of the main power supply to the communicator resulting in a drop of electrical current which might cause the alarm panel and Olarm Communicator to drop connection, this would usually be caused by either a faulty transformer or power supply like a solar inverter |
Communicator Backup Power Supply Low | 362 (999) | Various | SPT | The Communicator will generate these signals if the super capacitor or battery voltage is low or restored, this could be because of an interruption of the main power supply to the Olarm Communicator |
Cellular SIM Swap 1 or 2 | 363 (SIM #) | Various | SPT | The Communicator will generate this signal if it has swapped SIMs to either SIM 1 or SIM 2 as a result of degraded or total loss of the current SIM cellular network connection |
Comms fail on Wi-Fi (1) or Cellular (2) | 364 (001 / 002) ** | Various | SPT | The Communicator will generate these signals when one of the interfaces of the Olarm Communicator modules has a fault on it, this could be because of a hardware problem on the communicator |
Communicator Backup Power Supply Disconnected | 365 (999) | Various | SPT | The Communicator will generate these signals if the super capacitor or battery backup is disconnected or restored, this could be because of an interruption of the main/primary power supply to the Olarm Communicator. |
Communicator config accessed | 412 (User level) | Various | Cloud | The Olarm Cloud will generate these signals in the event someone access the communicator's settings at the various levels (no changes made) Level 2 is any access of settings that impacts signal path originated in User Portal via the App or browser (End-User) Level 3 is any access of settings that impacts signal path originated in Commnd Centre ( Armed Response Control Room) Level 4 is any access of settings that impacts signal path originated by Olarm Admin User (Olarm Staff)
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Manual changes to the date and time | 625 (999) | Various | Cloud | The Communicator will generate this signal if any changes to the Panel date and time have been made |
Communicator configuration change | 627 (999) | Various | Cloud | The Olarm Cloud will generate these signals in the event someone changes the communicator's settings at the various levels Level 2 is any change that impacts the signal path originated in User Portal via the App or browser (End-User) Level 3 is any change that impacts the signal path originated in Commnd Centre ( Armed Response Control Room) Level 4 is any change that impacts the signal path originated by Olarm Admin User (Olarm Staff)
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