Olarm for Texecom

Olarm PRO for Texecom

For Olarm MAX installation guides - Click here


Step 1 - Locate your alarm panel

Note that the alarm panel is not the keypad. Alarm panels are typically installed in a hidden location in the home such as a cupboard or basement.


Step 2 - Unbox your Olarm PRO

The Olarm PRO box includes the following:
  1. 1x Olarm PRO device
  2. 1x Connector cable
  3. 2x Screws & wall plugs
  4. 1x Drill hole template & LED colour legend

Step 3 - Download the Olarm mobile app & register your device


Scan the QR code (left), or navigate to your App store on your device and search for ‘Olarm’. This Olarm PRO will require an active subscription to function. Please contact your installer or speak to 
sales@olarm.com for more information.


 Step 4 - Configure the alarm system

  1. Enter the commands below on the Texecom keypad to allow the alarm panel and Olarm PRO to communicate with each other.
  2. Enter Engineering code
  3. Press Programming Menu
  4. Press [9] (Programming Menu)
  5. Enter [7] [6] (Download Menu)
  6. Press [2] (UDL Passcode)
    1. Enter [1] [2] [3] [4] 
    2. Press [Tick] or [Yes] (depending on keypad)
  7. Press [8] (ComIP-3 Subnet Mask) 
    1. Enter [0] [0] [8]  (008 = 255.255.255.0 a full list of available values can be found in INS159-11 or later)
  8. Press [7] (ComIp-2 Gateway IP Address) 
    1. Enter Gateway Address: 1921 6800 0001
  9. Press [6] (ComIP-1 IP Address & Port)
    1. Enter IP address and port number: 
    2. 1921 6800 0001 10001
  10. Press [5] (Com1 Device type)
    1. Enter [3] (Device type for ComIP)
  11. Press Programming Menu
    1. Enter [9] [9] to exit
Note: If Com1 is in use, configure Com2 by entering [9] (Com2 device type) followed by entering [3]. This step is to be done after the IP address and port number has been entered. 

Step 5 - Power down the alarm panel 

Disconnect the battery and unplug the transformer from the power source to power down the alarm panel before you continue.

Step 6 - Connect the Olarm PRO

Plug the 5-pin side of the connector cable into the port marked ‘COM1’ on the alarm panel and connect the 4-pin side of the connector cable to the port marked ‘UNIVERSAL’ on the Olarm PRO.
Note: If Com1 is in use, plug into Com2 (See Step 4.)

Step 7 - Power up the alarm panel

Power up the alarm panel by reconnecting the battery and plugging the transformer back into the power source. The Olarm PRO should light up as per the chart in the next step. 

Step 8 - Check your Olarm PRO’s status


 

Troubleshooting States

If your device LED remains flashing green for more than 3 minutes - please check the connection between the Olarm PRO and the alarm panel.
If your device LED is red - please check the connection between the Olarm PRO and the alarm panel.
If your device LED is orange - please ensure that the Olarm PRO is located in an area with good mobile signal strength and away from any metal enclosures that could be interfering with the signal.
If your device LED is not coming on - please check the connection between the Olarm PRO and the alarm panel and that the alarm panel is connected to power.
If your device LED remains purple for more than 15 minutes - please contact Olarm Support:
+27 21 009 0911 or support@olarm.com

Step 9 - Mount the Olarm PRO

Mount your device using the screws and drill template provided. We suggest mounting the Olarm PRO device on a wall as far from the panel as possible.

Note: 

Please do NOT mount the Olarm PRO near any other radio equipment. They may interfere with each other and result in your device not functioning correctly. 
Do NOT install the Olarm PRO inside the alarm panel box.
The Olarm PRO device is NOT weather resistant, and you will need to install it in a suitable non-metal enclosure if outdoors.

Step 10 - Connect to WiFi

Please follow the in-app guide to connect your Olarm PRO to WiFi for enhanced connectivity. 

Note: 

The Olarm PRO needs an active GSM connection to set-up WiFi. 
The Olarm PRO only supports 2.4GHz WiFi.

Troubleshooting Texecom Connection Problems 

  1. Make sure the the UDL Password has been set to 1234.
  2. Check the IP and Port settings as per the install manual.
  3. Make sure the Olarm is plugged into the programmed ComPort on the panel.
  4. If there is nothing plugged into COM2, enable it for IP Coms as well. This seems to be panel related, that if both Com Ports are not set to IP, it does not pick the Olarm up on COM1. To do this go into the download menu again: 
  5. Enter Engineering code
    1. Press Programming Menu
    2. Press [9] (Programming Menu)
    3. Enter [7][6]
    4. Press [9]
    5. Enter [3]
    6. Press Programming Menu
    7. Press [9] [9] to exit
  6. Once the ComPort adjustments have been made, go through all the programming again. Reboot the panel with the Olarm attached. 
  7. If your your Alarm System is going into Stay Arming when trying to Full Arm, please make sure to check the following settings
    1. Location 26 (Auto Bypass Mode)
    2. Option 1 needs to be switched OFF

Final Checklist 

Olarm recommends that the following checklist be used to ensure that all aspects of the installation have been covered.

Installation Position 

  1. Have I mounted the Olarm PRO securely away from the alarm panel to ensure minimal signal interference?
  2. Have I mounted the Olarm PRO away from any metal enclosures to ensure minimal signal interference?
  3. Have I ensured that the installation location/environment is suitable for the Olarm PRO?
  4. Is the Olarm PRO connector cable shorter than 8 meters to ensure ideal panel-device communication?

Olarm PRO Connectivity  

  1. Is the Olarm PRO connected to the user’s Olarm APP?
  2. Have I checked that the Olarm PRO has good connectivity via GSM?
  3. Have I set up and connected the Olarm PRO to the client’s available WiFi?

Testing App/Keypad Functionality 

Have I checked and tested the alarm functionality on both the app and keypad?
App: 
  1. Arm 
  2. Disarm 
  3. Panic 
  4. Alarm Signal 
Keypad: 
  1. Arm 
  2. Disarm 
  3. Panic 
  4. Alarm Signal

Control Room Signal Check

Have I checked with the control room that the monitoring software recorded the signals?
Control Room:
  1. Arm
  2. Disarm
  3. Panic
  4. Alarm Signal


If you have any problems, please feel free to contact Olarm Support
Phone: +27 21 009 0911 
WhatsApp: +27 60 039 0911 
E & OE. Terms & conditions may apply.  

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