Olarm installation guide for Paradox

Olarm PRO for Paradox Plus Series

Supported Models

  1. MG5050+
  2. SP6000+

Step 1 - Locate your alarm panel

Note that the alarm panel is not the keypad. Alarm panels are typically installed in a hidden location in the home such as a cupboard or basement.



Step 2 - Unbox your Olarm PRO 

The Olarm PRO box includes the following:
  1. 1x Olarm PRO device
  2. 1x Connector cable
  3. 2x Screws & wall plugs
  4. 1x Drill hole template & LED colour legend

Step 3 - Download the Olarm mobile app & register your device

Scan the QR code (left), or navigate to your App store on your device and search for ‘Olarm’. This Olarm PRO will require an active subscription to function. Please contact your installer or speak to sales@olarm.co for more information.


Step 4 - Power down the alarm panel 

Disconnect the battery and unplug the transformer from the power source to power down the alarm panel before you continue.

Step 5 - Connect the connector cable

Plug the 4-pin side of the connector cable into the port marked ‘SERIAL’ on the alarm panel and connect the 5-pin side of the connector cable to the port marked ‘PARADOX’ on the Olarm PRO.

Paradox MG5050+


Paradox SP6000+


Note
Paradox MG 5050 + & SP 6000+ panels with firmware version V1.10 and above are compatible with the Olarm PRO. Should the alarm panel’s firmware version be lower than stipulated, you will need to update it in order to install the device. 

Step 6 - Power up the alarm panel

Power up your Paradox alarm panel by reconnecting the battery and plugging the transformer back into the power source. The Olarm PRO should light up as per the next step. 

Step 7 - Check your Olarm PRO’s status

Troubleshooting LED States


If your device LED remains flashing green for more than 3 minutes - please check the connection between the Olarm PRO and the alarm panel.
If your device LED is red - please check the connection between the Olarm PRO and the alarm panel.
If your device LED is orange - please ensure that the Olarm PRO is located in an area with good mobile signal strength and away from any metal enclosures that could be interfering with the signal.
If your device LED is not coming on - please check the connection between the Olarm PRO and the alarm panel and that the alarm panel is connected to power.
If your device LED remains purple for more than 15 minutes - please contact Olarm Support:
  1. +27 21 009 0911 or
  2. support@olarm.co

Step 8 - Mount the Olarm PRO

Mount your device using the screws and drill template provided. We suggest mounting the Olarm PRO device on a wall as far from the panel as possible.

Note
  1. Please do NOT mount the Olarm PRO near any other radio equipment. They may interfere with each other and result in your device not functioning correctly. 
  2. Do NOT install the Olarm PRO inside the alarm panel box.
  3. The Olarm PRO device is NOT weather resistant, and you will need to install it in a suitable non-metal enclosure if outdoors.

Step 9 - Connect to WiFi

Please follow the in-app guide to connect your Olarm PRO to WiFi for enhanced connectivity. 

Note
  1. The Olarm PRO needs an active GSM connection to set up WiFi. 
  2. The Olarm PRO only supports 2.4GHz WiFi.

Troubleshooting

  1. Make sure that the user’s access code has been entered in the Olarm APP  for full remote functionality of the alarm panel.
    1. The default master/keypad code in the Olarm APP is set to 1234
    2. The user’s access code will need to be changed should their existing code be 1 2 3 4
    3. The user’s alarm panel access code CANNOT be the same as the Olarm APP default master/keypad code
  2. Make sure that the Olarm is plugged into a serial port on the panel.
  3. Check the firmware version of the panel to ensure it is above what Olarm recommends.
    1. Enter programming menu
    2. Location 980 to display panel’s firmware version
  4. Check the serial port by connecting directly to the panel if you have a laptop and serial cable for Paradox. 

Final Checklist

 
Olarm recommends that the following checklist be used to ensure that all aspects of the installation have been covered.

Installation Position 

  1. Have I mounted the Olarm PRO securely away from the alarm panel to ensure minimal signal interference?
  2. Have I mounted the Olarm PRO away from any metal enclosures to ensure minimal signal interference?
  3. Have I ensured that the installation location/environment is suitable for the Olarm PRO?
  4. Is the Olarm PRO connector cable shorter than 8 meters to ensure ideal panel-device communication?

Olarm PRO Connectivity  

  1. Is the Olarm PRO connected to the user’s Olarm APP?
  2. Have I checked that the Olarm PRO has good connectivity via GSM?
  3. Have I set up and connected the Olarm PRO to the client’s available WiFi?

Testing App/Keypad Functionality 

Have I checked and tested the alarm functionality on both the app and keypad?

App: 
  1. Arm 
  2. Disarm 
  3. Panic 
  4. Alarm Signal 
Keypad: 
  1. Arm 
  2. Disarm 
  3. Panic 
  4. Alarm Signal

Control Room Signal Check

Have I checked with the control room that the monitoring software recorded the signals?

Control Room:
  1. Arm
  2. Disarm
  3. Panic
  4. Alarm Signal

​​​​


+27 21 009 0911 | support@olarm.com | https://www.olarm.com  
E & OE. Terms & conditions may apply.      

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