I am not able to bypass any zones

Bypassing zones not working in the Olarm APP

Bypassing zones using the Olarm APP depends on the programming and settings of your alarm panel. If you’re unable to bypass zones through the app, follow the steps below to troubleshoot.

  • Check physical keypad bypass functionality

    • Attempt to bypass zones directly from your alarm panel’s keypad.

    • If bypassing fails from the keypad, the issue is related to your alarm system’s configuration.

     

  • Verify Master/Keypad or UDL code

    • Ensure the Master/Keypad or UDL Code entered in the Olarm APP matches the code programmed on your alarm panel.

    • Mismatched codes can prevent bypass commands from reaching your panel.

     

  • Test Arm/Disarm from keypad

    • Confirm that you can arm and disarm the system from the physical keypad using the same code.

    • If this fails, your system may not be properly configured for remote control.

     

  • Review alarm panel programming

    • If all checks are successful, your alarm panel’s programming may be restricting zone bypassing through third-party integrations like Olarm.

    • Contact your alarm panel manufacturer or your alarm technician for further assistance. 

 

Extra Tips

  • Always ensure you are logged in as the Primary User when attempting to bypass zones via the Olarm APP.

  • Confirm your alarm panel model is compatible with zone bypassing features through remote apps.

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