Popular Articles
Olarm subscriptions
The basics Olarm devices require an active subscription to work as they contain Olarm-managed SIM cards and consume online services which need to be maintained and paid for. Subscription can be activated in two ways: Via your security provider such ...
Secondary User Management
Adding a Secondary User The Olarm App support 1 Primary user and 47 additional Secondary users. Note: In order to add secondary users to your Olarm, they will require a Olarm User Account which can be created by tapping on Sign Up in App or by going ...
What does it mean when a device is [offline]?
A device is [offline] when it is not successfully connected to the panel and is not functioning as per normal via the app.
I only see 16 zones but I have more
Go to the [Settings] “3 dots” Then go to [Olarm Setup] Tap on [Zones] Set amount of zones Then tap save
What do the different colour dots mean in the Activity log?
The different colour dots represent the events of the alarm. Red: activated alarm or silent panic Orange: countdown whilst the alarm is changing from disarmed to armed status Yellow: stay armed (active) Green: device is online Blue: sleep or bypass ...